Help!

Follow these steps for emergencies:

  1. Take a deep breath.
  2. Write down the last things you did immediately before the disaster. Try to remember as much as you can and be as detailed as possible. Include any information from error messages if you can remember. 
  3. Call 847.675.3513.

For all non-emergencies, please call 847.675.3513 during normal business hours.

services intro

Services

Our services include business continuity planning, technology assessments and future-proofing, server setup and support, network design/integration, HelpDesk Support (planned visits and/or crisis care), user training, and more. We care for your technology needs from the "I wish I could…" phase through the purchase and installation phase, and continue on for loyal ongoing support.

We offer our services locally at your site or remotely through any one of a number of methods including CoreCare®. We service and support the greater Chicagoland area. We’re also available to travel anywhere at any time if needed. Plus…we maintain a list of pre-screened, Certified Apple Consultants who can help you no matter where you are, coast to coast or across the globe.

Our main source of revenue comes from our consulting customers and it’s important to our success and our long-term growth to keep those customers happy. As part of our role as your consultant, we devote part of every day to training and keeping up to date with the newest technological advances so we can bring the right solution to your business. We regularly attend technology conferences, conventions, and in-depth training sessions to ensure our skills and industry knowledge are at the leading edge. We make sure that no matter what the question, we either have the answer or know precisely where to go to get it.

For businesses of 5 or more computers, our new CorePatrol® service includes 24/7 monitoring, continuous preventative maintenance, patch management, iPhone/iPad/Android management, unlimited cloud backup, monthly testing of file restores from backup, email & phone support, hosted email, hosted spam protection, hosted email archiving, remote support, shared documentation, vendor management, reporting, and a customer portal. All of this for one affordable monthly fee.

Need a Service That We don't Provide?

We like to think we can do it all but, in reality, we know we can't. For those rare situations, we have a cache of wonderful partners with skill sets that complement ours perfectly. We are, after all, consultants. It’s our job to know where the solutions are to whatever challenges you face. We maintain an ever-changing, up-to-date database of qualified professionals who can provide you with the services and support you require that may be beyond our scope.

Contact us for more information.
 

 

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